Pursell Farms
  • 30-Jan-2018 to 30-Mar-2018 (MST)
  • Hospitality
  • Sylacauga, AL, USA
  • Other

POSITION PROFILE: Responsible for performing close of day scenarios for the hotel Guest Service area and account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts; running and distributing daily reports.


  • Audit, balance and report on all food and beverage outlets' (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
  • Follow all specified procedures to reconcile cashier's reports with the restaurant system each night, researching and posting any unresolved tickets from the day shifts.
  • Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting.
  • Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed.
  • Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing.
  • Prepare and input statistics and income journal sheets for preparation of daily reports. Produce accurate and timely reports and correctly handle all cash transactions.
  • Balance and audit for accuracy room revenue, food and beverage revenue, cashier's reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues. Balance and close all bank ticket codes, daily.
  • Transmit credit card batches.
  • Run night audit final after insuring all revenues are in balance nightly.
  • Complete and transmit daily management and accounting reports and supporting documents.
  • Act as hotel system liaison during night hours.
  • Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of message.
  • Perform any other duties as designated.



Education: High school diploma or equivalent experience. College degree preferred.

Experience: Six to twelve months of employment in a related position or office setting with this company or other organizations. Accounting or hospitality experience a bonus.

Skills and Abilities: Requires having excellent computer and cash handling skills, ability to stand for extended periods of time; present a sociable, outgoing, lively and guest service oriented demeanor. Ability to adapt to changing guest need. Working knowledge is generally learned on-the-job. Good judgment and ability to resolve conflicts effectively. Communicate information and hotel services to management, staff and guests.

PHYSICAL JOB REQUIREMENTS: (essential functions only)

Sitting: Sitting at desk or work station for long periods of time operating a computer


Lift 20 - 40 lbs. at times

Bending/Kneeling: Occasional to reach areas around work station

Work Environment Inside: 98 % in indoor controlled environment

Hearing: Critical X Moderate Minimal

Explain: Communicate with supervisor, co-workers, and guests.

Vision: Critical X Moderate Minimal

Explain: View computer screen, spreadsheets and other data

Speech: Critical X Moderate Minimal

Explain: Communicate with supervisor, co-workers, and guests.

Literacy: Critical X Moderate Minimal

Explain: Read & understand instructions, forms and manuals

Other Considerations:

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to note ALL duties, responsibilities or qualifications of the job.



Pursell Farms
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